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Returns & Refunds

RETURNS

At Rising Tide, we like to demonstrate integrity in everything we do and want our customers to be happy with our products. If you are not 100% satisfied with your purchase, please contact us by phone at 760-500-1181 or email at hello@rising-tide.co. We handle returns on a case-by-case basis and promise to make it right. Please have your order number or proof of purchase available to help expedite your request.

HOW TO DO A RETURN

Please contact us as soon as possible with your concern, and we will send you a return shipping label. Remember to include your original packing slip with the return.



Mail the return package to:


Rising Tide


7954 Calle Posada


Carlsbad, CA, 92009


Your return is complete!



QUESTIONS

If you have any questions about your return or need assistance, please contact us by phone at 760-500-1181 or email hello@rising-tide.co.

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